These support Engineers should have specific, deep understanding and expertise in any of the two or three technology platforms listed below These support Engineers should have specific, deep understanding and expertise in any of the two or three technology platforms listed below **Responsibilities**: - Responsible for monitoring alerts handling. - Responsible for handling service requests. -...
**Citrix Administrator**: Location: Hybrid in Guadalajara or Mexico City Required Skills and Experience: Advanced English Knowledge in: - Citrix DaaS, Azure AVD and/or VMware Horizon, - PowerShell an/or Python scripting - Tools used for troubleshooting (PerfMon, Wireshark) - Windows server OS ********* Windows 11 and AD/Entra ID environments FSLogix profile management. - 4 to 8 years of recent...
**Position**: Technical Solutions Engineer - Citrix ***: **What You'll Be Doing**: - Provides technical support and guidance to channel partners and sales staff with pre-sales activities in the assigned market on behalf Arrow's supplier Citrix - Leads in the analysis, design, and refinement of technology solutions - Keeps up-to-date with industry trends, market conditions, and the competitive...
**Req ID**: ****** We are currently seeking a Technical Architect (Delivery) to join our team in Remote, Ciudad de México (MX-CMX), Mexico (MX). The Workplace Services Technical Architect will be part of the Global Solution Design Center and will: Support NTT DATA Services business development efforts by collaborating and providing the required inputs into new opportunities to enable the...
*Onsite work - *Must be able to read, write, and speak English fluently._ **Who are we looking for? ** - Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. - Update users about request status and close request when users are satisfied with solutions - Remote desktop troubleshooting. Escalate complex incidents /...
**Responsibilities**: - Platform administration, management, and troubleshooting of VMWare, Citrix, file sharing platforms, storage (including NetApp) and current and future systems installed at Driscoll's. - Configure, administer, and support Office 365, including mail, OneDrive, SharePoint, etc. for all company services. - Respond to escalations and alerts proactively and take ownership of...
Description Our customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers' productivity. Requirements We are seeking a Customer Support Engineer to join our team for this opportunity out of Mexico! Job Summary - Provides technical support covering the full life...
Active Directory, Excellent English Communication Skills, Hard skills and understanding UNIX like systems. • OS MS Windows Server: 2016-2008. • Experienced in setting up and maintaining backup systems, LDAP, Phone & email technical support, Technical Support. Our customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and...
Currently, we are seeking for a **Senior** **Infrastructure Operations Engineer**to join one of our clients' projects(USA), focusing on developing solutions to facilitate rapid scalability in solar energy. **RESPONSIBILITIES** - Deploy, manage, and maintain the company's IT infrastructure, including servers, storage, network, and security systems. - Configure and optimize servers, switches,...
En **ennoven**, estamos buscando un **Agente de Soporte Técnico** para brindar soporte a nuestros clientes en relación a los servicios de MS365, Azure, Citrix, Hornet Security y otros. Si eres una persona joven con habilidades en la atención al cliente y la resolución de problemas técnicos, ¡esta es tu oportunidad! **Ubicación**: Trabajo Híbrido **Descripción del puesto**: Como Agente de Soporte...
**Purpose**Statement**:The System Engineer role has responsibility for designing, implementing, managing, and optimizing scalable infrastructure solutions, and a particular focus on citrix administration. The delivery of these sustainable and reliable technology solutions is accomplished through close collaboration with other IT personnel, business partners and vendors. Innovation, continuous...
Empresa de servicios de tecnología está en búsqueda de personal para el área de soporte técnico **Perfil**: - Lic. terminada en áreas de tecnologías - **Obligatorio tener experiência en soporte de puntos de venta**: - **Inglès fluido**: - **Contar con disponibilidad de horario** **Beneficios que otorgamos**: - Seguro de vida - Seguro de gastos médicos mayores - Vales de despensa - Fondo de...
**L1.5 Service Desk Agent** **Associate II - Cloud Infrastructure Services **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over...
**Responsibilities**: **Position Overview**: implementation stages. Acting as a Work Package Lead, the Systems Engineer will work with the Architecture team, Operations departments and other project team members to develop detailed project documentation (e.g. Technical Design Documents) for all Technology components under the Systems Management domain in order to establish, integrate and...
**Primary Skill **:Unix **Secondary Skill **:Linux **Other Skills**: **Organizational Level 1**: Amdocs Services **Organizational Level 2 **:Amdocs SmartOps **Manager**: Ranbir Chahal **Location**: MEXICO- GUADALAJARA (Amdocs Site) **Talent Acquisition**:Sandra Georgina Treviño **Required Travel**: Minimal **Open to Relocation**: Relocation - No **Referral Bonus Reward Amount**:$18,****** - **_...
Job Summary The Customer Success Engineer (CSE) ensures customers achieve maximum value from the customer's Privileged Access Security (PAS) platform. Acting as a trusted technical advisor, the CSE combines deep technical expertise with strong customer engagement to drive adoption, optimize deployments, and ensure long‑term platform success. This role partners closely with Customer Success...
**Req ID**: ****** We are currently seeking a Technical Architect (Delivery) to join our team in Remote, Ciudad de México (MX-CMX), Mexico (MX). The Workplace Services Technical Architect will be part of the Global Solution Design Center and will: Support NTT DATA Services business development efforts by collaborating and providing the required inputs into new opportunities to enable the...
AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. AstraZeneca is one of only a handful of pure-play biopharmaceutical companies to span the entire value chain of a medicine from discovery, early - and late-stage development to manufacturing...
**Who are we looking for? ** - Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. - Update users about request status and close request when users are satisfied with solutions - Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups **Technical Skills**: - Effective Business...
**L1 Service Desk Agent** **Associate I - Cloud Infrastructure Services **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 29,000+...