Trabajo customer delivery manager en Guadalajara

A technology solutions provider in Guadalajara is seeking a Program Manager II to lead the Customer Focus Team and manage customer relationships. This role involves ensuring consistent performance, engaging with clients on delivery commitments, and leveraging metrics for systematic improvements. A Bachelor's degree is required, and an equivalent combination of education and experience may be...

Job Overview This role is responsible for leading the delivery of global managed security services accounts. The ideal candidate will have a background in security and be able to manage stakeholder relationships, deliver monthly reporting, and oversee SOC operational processes.

Job Title: Business Process Specialist A customer-centric role is now available for a Business Process specialist to join our team. As a key member of the organization, you will be responsible for delivering exceptional results through effective communication and proactive issue resolution. - Respond promptly and professionally to customer inquiries via phone, email and...

Join to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective...

We are looking for a Customer Success Manager to join our team and own the adoption, retention, and growth of existing customer locations. This role plays a critical part in ensuring long-term customer satisfaction, maximizing retention, and identifying expansion opportunities across a portfolio of assigned accounts.This is a highly relationship-driven role, ideal for someone who enjoys working...

Rackspace is hiring for a Service Delivery Manager with a background in security to support our strategic customers. As a Security SDM, you’ll be managing global managed security services accounts. Work Location; Mexican Rackers: If you live within a 40km radius of our Mexico City office we’d like for you to work in the office two days a week. If further than 40km you may work fully remote from...

Service Delivery Specialist (Help Desk) page is loaded Service Delivery Specialist (Help Desk) Apply locations Guadalajara, Jalisco time type Full time posted on Posted Yesterday job requisition id REQ-2025-12467 Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last...

Customer Service Representative Opportunity We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with clients.

Our client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer Service Associate will manage customer...

POSITION SUMMARY Under the general supervision of the Customer Solutions Supervisor (CSS), the Customer Service Representative (CSR) assists customers and records necessary customer information by performing the following duties listed below. The CSR is expected to work with minimal supervision within the procedures and limits of the position. Unusual circumstances or situations requiring...

We are seeking a driven and seasoned **Delivery Manager** to lead our team of support engineers and help desk personnel effectively and efficiently. In this capacity, you will focus on delivering high-quality support services to our clients while guiding your team members' performance and professional growth. RESPONSIBILITIES - Oversee and guide help desk technicians in responding promptly to...

**Req ID**: ****** We are currently seeking a Service Delivery Mgr/Project Manager - Cloud Services to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). **Position's Overview** At NTT DATA Inc., we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence, and our...

**Responsibilities** - Manage full-cycle delivery engagements with teams of 70+ FTEs - Govern project delivery effectively with all stakeholder involvement - Resolve complicated engineering issues while maintaining quality and adhering to timelines - Ensure excellence in the design, coding, and overall solutions - Take full responsibility for the entire customer experience in terms of delivery -...

**Who are we? **: **What will you contribute? ** Reporting to the IT Client Delivery Manager, the IT Service Delivery Manager is the key interface between Finastra internal Business contacts on one side and the Technology organization on the other side, contributing to the overall delivery of technology and services to ensure a world class customer experience. As a member of the Service Delivery...

Grid Dynamics is looking for a Delivery Manager that will be responsible for managing multiple globally distributed teams and working for one or several clients. If you have passion for making software development teams effective, and have an excellent technical background, deep understanding of development processes, hands-on experience with delivering enterprise solutions, and proven track...

We are seeking an experienced **Delivery Manager** to oversee and ensure the successful delivery of IT projects. **Responsibilities** - Direct end-to-end management of delivery engagements for teams of *****+ FTEs linked with high visibility and high-impact projects - Oversee the delivery across all stakeholders and ensure complicated engineering issues are efficiently handled - Guarantee the...

A leading manufacturing company in Guadalajara, Mexico is seeking a Manager of Product Engineering. In this role, you will be the key liaison between manufacturing and customers, ensuring quality and compliance with specifications. Ideal candidates have at least 7 years of relevant experience and a minimum of a Bachelor's degree. This full-time position focuses on operational excellence and...

We are looking for an **Associate Delivery Manager** to join our dynamic team. RESPONSIBILITIES - Supervise and enable help desk technicians to respond efficiently to inbound calls and tickets - Lead a business organization efficiently - Own support issues and engage necessary expertise - Resolve escalations adeptly and excel in customer communication - Monitor support trends and optimize...

Our client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. The Senior Customer Service Associate will manage customer interactions...

A global manufacturing firm is seeking a Sr Manager - Program Management in Guadalajara, Jalisco. The role requires strong leadership, a focus on customer satisfaction, and expertise in electronic manufacturing. The successful candidate will lead a team of Program Managers, ensuring effective collaboration, driving customer satisfaction, and managing program execution. A minimum of five years'...