Trabajo Customer en Distrito Federal

Responsibilities 1. Lead customer planning meeting (CPFR) for KA customers to obtain 13 weeks SI plan for both Phone and AIoT products. 2. Be responsible for end-to-end order fulfillment process to ensuren achievement of SI target for the channels. 3. Work together with internal teams like Logistics, Finance to solve blocking point during delivery process. 4. Build good relation with...

Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today...

¿Eres un experto en maximizar el valor del cliente a través de datos y tecnología? Estamos buscando a un Head of Monetization & Customer Value para liderar la estrategia de Upsell y Cross-Sell en una institución financiera de alto impacto. El Reto Tu misión será maximizar los ingresos de nuestra base de clientes mediante estrategias avanzadas de segmentación, colocación y maduración de...

About the Company: All Funeral Services is a technology company transforming the funeral and memorial industry. Our B2B SaaS platform helps cemeteries digitize operations, manage plots and services, sell online, and connect with families through integrated tools. After successful commercialization in Israel and the U.S. pilot, we’re scaling across Canada and the UK. About the Role: We are...

Join Epson’s Customer Account Service Team—the central hub for supporting our customers and internal partners, ensuring smooth, accurate, and on-time order delivery from start to finish. What You’ll Do - Manage customer orders in SAP from receipt to delivery. - Resolve order issues by working with credit, sales, and logistics teams. - Provide proactive updates to customers on order status,...

En Grupo Financiero Monex nos interesa atraer, retener y promover al mejor talento. Te invitamos a formar parte de nuestro equipo de trabajo como Gerente de Call Center Objetivo del puesto: - Dar continuidad a los proyectos que se encuentren dentro del GAC, así como proponer e implemetar estartegias para automatizar los procesos y manuales. - Experiencia en de atención a cliente de servicios...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your...

El equipo de Customer Success es responsable de gestionar, retener, fidelizar y expandir la cartera de clientes en México dentro de diversas industrias. En este rol, tendrás la oportunidad de trabajar de manera dinámica, resolviendo necesidades específicas de cada cliente y ayudando a optimizar sus negocios a través de la integración de las aplicaciones de Odoo. Serás el puente entre nuestros...

UPAX es una empresa dedicada a trabajar para las marcas, negocios y personas a través de investigación, estrategia, creatividad, tecnología y ejecución con el único objetivo de crear éxito para nuestros clientes. Customer Success Lead – HR TECH Serás el puente estratégico entre nuestros clientes y la tecnología. Este rol lidera la experiencia del cliente en soluciones HR Tech, asegurando una...

At Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our products and services to offer...

Responsibilities - Recruit, hire, train, and lead the local customer support team. Create customer-facing scripts, communication templates, support playbooks, and Standard Operating Procedures (SOPs) in compliance with local regulations. - Oversee the team's handling of all inbound inquiries regarding loan status, repayments, technical issues, and payment processing failures. Manage non-standard...

Customer Service Engineer - LAM Region Job Responsibilities: - Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; - Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; - Attend service training...

Customer Enablement Engineer – Mexico (Mexico City) Summary The Enablement Engineer (EE) supports prospects, partners, and customers during pre-sales, trials, onboarding, and upsell activities. This role works closely with Sales and Service Delivery to show the company’s value, remove technical obstacles, and help customers succeed throughout their lifecycle. - Introduce & Demonstrate Company...

Why You’ll Love It Here: - Pay up to $15,000 MXN (before taxes) - Monday - Friday - Paid training + $2,500 MXN hiring bonus - Performance bonuses of up to 30% of your monthly salary - Food vouchers, 30-day aguinaldo, and 35% vacation bonus - Comprehensive life and medical insurance - Growth opportunities as we continue to expand—be part of a company that promotes from within! Summary: Looking...

Customer Success Manager / Passport Global Please watch this 2-minute video first: https://docs.google.com/videos/d/1ozgujKudATn835JPcfsp5O1cKOh9TnZ2KvEy2pb4VEc/edit?usp=sharing Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: - 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year - Option to purchase 761...

Job Title: Bilingual Customer Service Representative Location: Remote (Mexico) Experience Level: 2+ Years Base Salary: MXN $3,000 per week (net). Weekly Bonus: Up to MXN $2,000 based on attendance and punctuality. Total Weekly Earnings: Up to MXN $5,000 net (approx. MXN $20,000/month). Language Requirement: Advanced English proficiency About the Role Our client is seeking dynamic and...

Technical Customer Service Representative Cellphone Industry Job Summary The Technical Customer Service Representative provides front-line support to customers using mobile phones and related services. This role focuses on troubleshooting technical issues, explaining products and services, and ensuring a positive customer experience through accurate and friendly assistance. Key...

Customer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll be the primary point of contact...

The Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote environment. Key Responsibilities - Serve as...

El equipo de Customer Success es responsable de gestionar, retener, fidelizar y expandir la cartera de clientes en México dentro de diversas industrias. En este rol, tendrás la oportunidad de trabajar de manera dinámica, resolviendo necesidades específicas de cada cliente y ayudando a optimizar sus negocios a través de la integración de las aplicaciones de Odoo. ¿Cómo es el perfil...