Trabajo customer experience manager en Playa del Carmen

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in...

The Experience Curator at Belmond is a pivotal role designed to enhance the guest experience by providing personalized and efficient digital services. In this position, you will be at the forefront of our guest interaction, assisting them before, during, and after their stay through various online platforms and communication channels.Main responsibilities include:- Managing and responding to...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel's sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...

Company Description: Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview...

Company Description: - Fairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico’s most stunning natural settings. Job Description: Reports to: General...

Revenue Manager Hyatt Centric Hyatt Centric Playa del Carmen MX - ROO - Playa del CarmenRevenueDepartment Head/ManagerFull-timeReq ID: PLA000840Local Summary We are seeking a seasoned Revenue Manager who will provide the management with marketing intelligence to support informed decisions that result in an increase in the hotel’s overall revenue and maximize profitability. In this role, you...

Sales & Business Development Manager - Canada & Europe Requirements • At least 4 years of experience in sales or hospitality, managing a team. • Ability to create liaisons within the company • Outstanding relationship with American, Canadian and/or European Tour Operators • Fluent English , spoken and written (business English), french and German language desired • Valid US Visa & ETA for...

Opportunity analysis and assessment including benchmarking to like clients. • Provides recommendations to clients on strategic direction of program in respect to booking, payment settlement and compliance benchmarked to like clients. • Maintain a central reference source file for the Operational and Account Management teams managing regional clients. The file will contain client policies,...

A luxury hotel group located in Playa del Carmen, Quintana Roo, is seeking a Rooms Division Director. The candidate will be responsible for directing and managing the Rooms division, maintaining high standards of quality and service, and maximizing profits. A Bachelor's degree in hospitality or equivalent experience, and over 7 years in the hospitality industry are required. The role offers a...

Job Join the Amorino adventure by taking on a central and highly rewarding role: become a Store Manager! Motivated to join a young and dynamic company? Are you bubbly, versatile, and interested in the Retail Gelato industry? Do you want to commit to a fast-evolving career? Look no further, this offer is made for you! After a training period on the Amorino know-how, as a Store Manager, you...

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled...

POSITION SUMMARY Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures,...

Join Belmond as a Manager on Duty, where you will play a key role in delivering an exceptional guest experience and maintaining our reputation for exemplary service. As the Manager on Duty, you will oversee daily operations, ensuring that all aspects of the property run smoothly and efficiently in the absence of senior management.Your responsibilities will include engaging with guests, addressing...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel’s sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel's sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...

As the Area Learning and Development Manager at Belmond, you will play a critical role in shaping and elevating our organizational culture through effective talent management strategies. You will lead the initiatives for recruitment, onboarding, and employee experience, while identifying and driving learning opportunities that enhance the skills, capacities, and attitudes of our workforce. Your...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel's sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...

Join us as a Reservations Agent at Maroma, a Belmond Hotel. In this role, you will be the first point of contact for our guests looking to book their unforgettable experiences. Your responsibility will be to manage reservations efficiently while providing exceptional customer service. You will engage with guests over the phone and ensure they receive accurate information regarding rates and...

Come and join the exceptional team at Belmond as a Butler Supervisor, where your leadership will ensure that our guests receive unparalleled luxury service. As a crucial member of our team, you will oversee the butler department's operations, providing training, support, and guidance to your team to maintain the highest standards of hospitality.Main Duties and Responsibilities:- Lead, supervise...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel's sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...