Trabajo guest relation manager en Xico

**What you'll do**: - Manage a portfolio of clients; - Work on different stages including onboarding, adaptation, and growth; - Manage the end-of-month reporting system; - Manage the invoicing process and debts control. **What we expect**: - A minimum of 1 year experience in Digital Marketing (related degree will be a plus); - Understanding of Internet marketing and a real interest in the...

A premier hospitality group in downtown Mexico City seeks a General Manager to lead a large team in providing exceptional guest experiences. Your responsibilities include maintaining high operational standards, driving profitability, and fostering relationships with customers and local businesses. The ideal candidate has extensive hotel management experience and is ready to adapt to a dynamic...

A premier hospitality brand in Mexico City is seeking a General Manager to lead a team of around 100 members. You will create a positive environment focused on providing exceptional guest experiences, drive profitability, and ensure high operational standards in hotel management. The ideal candidate has significant leadership experience in hotel operations and a hands-on approach. This is a...

We are looking for a Guest Operations & AI Optimization Manager to lead our 24/7 Contact Center and Reservations team. This role owns the day-to-day performance of the team while also being responsible for continuously optimizing our AI-assisted support system, which currently handles approximately *****% of all inquiries. This is a hands-on leadership role: the manager will combine people...

A global hotel franchising company is seeking a Manager, Data & Support in Ciudad de México. The role emphasizes delivering excellent guest experiences, fostering inclusivity, and providing growth opportunities through training and mentorship. Competitive salary and a range of benefits are part of the offering. Join the team that champions everyday travelers and focuses on creating a diverse and...

A global hospitality company is seeking a Duty Manager to enhance Guest experiences at their hotel in Mexico City. This role involves direct interaction with Guests, managing complaints, and leading a team to ensure high service standards. The ideal candidate will have supervisory experience in a hospitality environment, strong communication skills, and a passion for exceptional guest service....

A luxury hotel chain in Mexico City seeks a General Manager to lead a large team and ensure exceptional guest experiences. The ideal candidate will have hands-on leadership and hotel operations experience, with a successful track record in managing large teams and driving profitability. A flexible approach and strong business development skills are key for this role, which is pivotal in...

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team...

**Additional Information** **Job Number********** **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, **** **Schedule**Full Time **Located Remotely? **N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the...

A leading global hotel chain is seeking an experienced General Manager for their resort in Mallorca. This role involves full responsibility for operational success and guest experiences, while leading a dynamic executive team. The ideal candidate will have proven leadership experience in upscale hospitality, a focus on commercial performance, and fluency in Spanish and English. This position...

**Company Description** Mondrian Mexico City Condesa El hotel está situado en La Condesa, barrio con gran importancia histórica, cultural y social. Ubicado en la emblemática Avenida Insurgentes, el alojamiento está a menos de 300 metros del Auditorio BB (casa de espectáculos). Este hotel ofrece 183 habitaciones y servicios variados como desayuno, restaurantes, bares, aparcamiento, spa, gimnasio,...

A leading sports apparel company in Mexico is seeking a Store Manager to drive sales and lead a high-performing team. The successful candidate will focus on delivering exemplary customer experience and managing daily operations efficiently. Responsibilities include establishing strategic sales plans, analyzing trends for decision-making, and fostering a strong in-store culture. Ideal candidates...

A luxury fashion retailer in Xico, Veracruz, is looking for a Store Manager to lead operations and enhance customer experience. This role involves managing store goals, staff training, and ensuring a luxurious shopping environment. Ideal candidates should have expertise in retail management, customer service skills, and familiarity with POS systems. The position requires availability for varied...

Es la persona responsable de lograr la satisfacción de nuestros huéspedes y clientes. Así como proporcionarles alguna información adicional, atender solicitudes, quejas y seguimiento de correos con requisiciones especiales de huéspedes, también de supervisar y coordinar el manejo de equipaje y servicio a huéspedes prestados por los porteros y botones a la llegada y salida de los...

¡Hola! KUKUN busca a su próximo _Guest Experience Manager_, en CDMX para un Startup que está revolucionando el mundo de la hospitalidad. Es una vacante que requiere ser empático, orientado a las soluciones, mucha energía, organización y liderazgo. Actividades principales: - Liderar el equipo de atención a huéspedes en todos los edificios, asegurando un servicio excepcional. - Gestionar el proceso...

Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing? ** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

**What you'll do**: - Search for new partners and onboard them (negotiations, presentations, personal meetings); - Analyze the market of affiliate marketing and track its trends; - Build long-term, mutually beneficial relationships with partners; - Attend various events, promote company's products among potential partners; - Work with Excel, CRM, SimilarWeb, LinkedIn; - Provide reports on the...

*Position based at Mexico City offices* The Sr Guest & Trade Services Executive delivers towards the overall operational delivery in RCL LACAR contact centers Working closely with the GTS Manager the primary objective is to maximize revenue generating opportunities identify efficiencies and ensure the quality to the customer is constantly improved through effective management of our supplier and...

**Job Number** ******** **Job Category** Rooms & Guest Services Operations **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely? ** N **Relocation? ** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

A leading hotel chain in Mexico City seeks a Bell Captain to oversee daily operations of the Bell Desk and ensure a professional welcome for guests. The role requires managing luggage logistics, training staff on standards, and coordinating transportation needs. The ideal candidate has a High School Diploma and 2-3 years of experience in luxury hotel operations, with strong leadership abilities...