Trabajo IT customer support en Monterrey

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry‑leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

SUMMARY Carel is looking for an outgoing, customer service minded individual with a strong HVAC knowledge base. This position is responsible for providing technical assistance to Carel customers and helps to educate, address concerns, and document customer interactions. This individual is in a unique position to participate in teams created to review, launch and develop new products and...

A leading global technology company in Monterrey seeks an IT Solutions Specialist to engage with business functions and advocate for process improvement through IT solutions. You will collect and analyze business requirements, train users, and lead IT projects. Candidates should have 4-6 years of experience and a Bachelor's degree or equivalent. This role requires strong problem-solving,...

Technical Sales Support Customer Training EngineerFlow Control Sealing Dixon ValveLocation Monterrey, Nuevo LeónIndustry Industrial accessories distributor fluid transport hoses, fittings and flow controlSchedule Monday to Friday, 800 a.m. to 600 p.m.Work Mode OnsiteTravel National and USA travel requiredVisa Passport RequiredPosition ObjectiveProvide technical and commercial support and deliver...

A leading adhesives manufacturer in Monterrey seeks a Technical Service Engineer to perform internal product tests, support key accounts, and provide technical training. The ideal candidate will possess a relevant degree and 2+ years of experience in a technical role, with a strong emphasis on customer applications and communication skills. This role offers full-time employment with a...

Somos una empresa internacional, líder en el sector de Contact Centers que busca personas como tú.ACTIVIDADESSe brinda servicio de Atención a Clientes y Soporte Técnico, referente a internet satelital para usuarios de Estados Unidos y América Latina. REQUISITOSDesde PREPARATORIA CONCLUIDATienes que asegurarte de cubrir al 100 horario de capacitación y el horario OperativoExperiencia...

**Title**: Sr. Lead IT Customer Support Analyst Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. May...

This is how you WOW: - In charge of day-to-day lead of the business users. Know the end-users and stakeholders and foster transparency and communication. - Own team backlog and fulfillment work: Responsible for backlog prioritization with business and technical resolution. - Lead business through requirement gathering, solution definition, testing and validation. - In charge of following defined...

Commercial Sales Support The Commercial Sales Support specialist plays a critical role in supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant processing of hardware, software, and service orders within a complex manufacturing environment. This position acts as a central coordination point between Sales, Finance, Planning, Logistics, to enable smooth...

IT Process Transformation Analyst About NOV NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and...

Overview Koch Engineered Solutions is looking to add a motivated and detail-oriented IT Infrastructure Analyst to our new manufacturing facility in support of the Koch-Glitsch business. This position is located in Apodaca, Mexico. This is an excellent opportunity for individuals who are passionate about technology in manufacturing, and who want to grow their skills in a dynamic, supportive...

Join to apply for the IT Business Analyst role at NOV Join to apply for the IT Business Analyst role at NOV Get AI-powered advice on this job and more exclusive features. About NOV NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing...

Select how often (in days) to receive an alert: 08 - Specialist, IT Solutions Date: Jan 23, 2026 Location: Monterrey, NLE, MX General Overview Functional Area: Information Technology (ITM) Career Stream: IT Solutions (SOLN) Role: Specialist (SPE) Job Title: Specialist, IT Solutions Job Code: SPE-ITM-SOLN Job Level: Band8 Direct/Indirect Indicator: Indirect Summary Detailed...

**Role Summary/Purpose**: - Respond to client calls in a professional manner, providing appropriate solutions and advice - Interact with clients in performing complex testing, support and troubleshooting technical functions remotely. - Ensuring Service Quality levels are maintained and adhered to - Ensuring all issues are handled in a timely manner - Reviewing outstanding issues, ensuring clients...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. - **What you will do**: - **The Support Specialist IT**: - Infrastructure is the local...

Req ID: 132026 Remote Position: Hybrid Region: Americas Country: Mexico State/Province: Nuevo Leon City: Monterrey General Overview Functional Area: Information Technology (ITM) Career Stream: IT Solutions (SOLN) Role: Specialist (SPE) Job Title: Specialist, IT Solutions Job Code: SPE-ITM-SOLN Job Level: Band8 Direct/Indirect Indicator: Indirect Summary The Specialist, IT Solutions within the...

This is how you WOW: In charge of day-to-day lead of the business users. Know the end-users and stakeholders and foster transparency and communication. Own team backlog and fulfillment work: Responsible for backlog prioritization with business and technical resolution. Lead business through requirement gathering, solution definition, testing and validation. In charge of following defined...

A global technology company based in Monterrey is seeking an entry-level IT Support Specialist to provide on-site technical support. The candidate must have a bachelor's degree in IT or Computer Science, along with proficiency in Mobile Device Management and Windows 10. The role involves troubleshooting various technical issues, ensuring consistent processes, and supporting users effectively....

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...