- Trabajo
- México
- Estado de Jalisco
- Zapopan
- IT support specialist
Trabajo IT support specialist en Zapopan
Job Title: IT Service Desk Specialist Job Description - Provide technical assistance and support to end-users via various communication channels, including phone, email, chat, and remote desktop. - Troubleshoot hardware, software, and networking issues using analytical skills to identify root causes. - Analyze incident reports to determine the necessary course of action for resolution. ,...
Our mission is to deliver exceptional technical support services that meet the evolving needs of our customers. We achieve this by providing a dedicated team of experts who possess in-depth knowledge of data networks and protocols. Our expertise enables us to efficiently replicate customer scenarios, communicate effectively with other teams, and maintain accurate records using CRM tools. As a...
Project Description: We are a team of Product Support Engineers for a high‐end hardware‐based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the market. We...
Join to apply for the Software Engineer - L3 Support role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Engineer - L3 Support role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,...
Tata Consultancy Service "Guadalajara" Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network...
ResponsabilidadesBrindar soporte integral a estaciones de trabajo PCs y laptops, incluyendo solicitud, instalación, actualización, reparación breakfix, reimagen y diagnóstico de equipos y periféricos, tanto en oficina como de forma remota y en el piso de manufactura.Mantener actualizado el inventario de hardware y software, así como los controles de activos fijos de TI.Configurar y dar...
About the Company: G) is a global professional services and solutions firm delivering outcomes that shape the future. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and...
JOB DESCRIPTION We are currently seeking a Incident Support Specialist to join our team in Zapopan, Jalisco (MX-JAL), Mexico (MX) The individual will provide Remote Level 1 & 2 Production and Application Support for Hilton Worldwide Digital Key System and Connected Room. The individual will provide live phone support during daytime/evening/weekend hours and participate in an on call...
We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, experience, and career goals. Our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. Whether you're a software engineer, designer,...
Application Support Specialist Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their...
Job Opportunity We are seeking a diligent sales support specialist to assist in achieving sales objectives by collaborating with sales representatives, coordinating sales initiatives, and fostering strong customer relationships. - - Support sales efforts through effective communication and collaboration - Maintain high levels of order satisfaction and client engagement - Cultivate successful...
Job Overview: The role of a Customer Support Specialist involves interacting with customers to resolve their queries and concerns in a professional and timely manner. - Foster strong relationships with customers through effective communication via phone, email, chat, or other mediums - Provide accurate information on products, services, pricing, and availability while demonstrating product...
Join a forward-thinking organization as a Software Development Specialist in Guadalajara, where your skills in application maintenance and support will be valued. You will actively contribute to resolving issues, enhancing application performance, and collaborating with a dynamic team. This role offers a unique opportunity to grow within a global leader in business and technology services,...
About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. About the role: The Customer Support's responsibility is to accurately determine borrower...
We are seeking a skilled professional to fill the position of Service Desk-Portuguese. Service Desk-Portuguese The ideal candidate will be responsible for providing technical support via telephone for customer end-users. This includes diagnosing and resolving hardware, software, and network problems in a timely manner. - High school diploma or equivalent is required. - A minimum of 1-2 years...
About the Role We are seeking a highly organized and detail-oriented Account Coordinator to support our team with various tasks. - This is a hybrid position, requiring on-site work three days a week (Monday to Wednesday) and remote work two days a week (Thursday and Friday). The ideal candidate will be comfortable working in an office environment and have excellent communication skills,...
We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services,...
Solid Data Networks fundamentals including network equipment and protocols.Ability to communicate fluently in Spanish and English in verbal and written form.Bachelor's degree in related engineering or computer science areas or equivalent years of experience.Project Description:We are a team of Product Support Engineers for a high‐end hardware‐based testing solution. Our customers include service...
About This Role This position is ideal for a highly skilled and dedicated professional who can provide exceptional technical support to customers. - We are seeking an individual with strong data networks fundamentals, including network equipment and protocols.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...