Trabajo multilingual customer service en Mexico

About ICP ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels....

Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today...

Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...

Hello! We are a Virtual Assistant company, and we are looking for candidates with customer service experience to place with an Answering Service in the US. We currently have 10+ VAs working for them, so we know it's a very stable position. Job Duties: - Answer incoming customer inquiries - Record customer information within our customer service database - Engage with clients in a friendly and...

En Ascent Global Logistics hemos brindado soluciones integrales de logística a nuestros clientes en México por más de 13 años. A través de un comprometido equipo bilingüe de especialistas en logística hemos desarrollado una cultura dedicada al esfuerzo y la innovación. Asociándonos exitosamente con grandes compañías que buscan soluciones simples y sobresalientes. Nuestra misión es simplificar la...

Job Profile The Customer Service Representative (CSR) will serve as the primary point of contact for European customers, providing end-to-end customer support for sensor products. The role ensures accurate order processing, timely communication, and high customer satisfaction while coordinating closely with sales, production, logistics, and quality teams. This position requires strong...

As a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction. Your journey Attention to detail, teamwork, results orientation. Additionally, you have the following: - High school diploma (Bachelor’s degree is preferred) - 1 - 3 years related experience in customer service (quoting,...

As part of our ongoing commitment to excellence and global talent solutions, Adlecta is expanding its Business Process Outsourcing (BPO) services to support companies worldwide in building high-performing teams. We specialize in identifying, hiring, and managing top talent across multiple industries, ensuring our clients have the right professionals to support their growth and operations. We are...

Job Summary – · CSR Jr representatives are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. In services-focused companies whose sales are...

Company Description iDriveYourCar offers professional chauffeurs on demand, serving over 10,000 corporate and individual clients for more than a decade. Our selectively recruited and extensively screened drivers have been consistently vetted through positive client reviews. Our service provides first-class transportation at a fraction of the cost of limos and ride-shares. Role Description This...

About Us 🚢 OEC Group has been a leader in freight forwarding since 1981! With headquarters in Taipei, Taiwan, regional hubs in New York, and branches across Asia, North America, and Europe, we’re proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing. What You’ll Be Doing ✅ Build and maintain detailed customer...

This position serves as the primary business contact for the customer and, along with the Account Manager, is responsible for the customer’s satisfaction. The customer service representative is expected to provide support to the customer with purchasing, reporting, quoting, pricing and shipping. This position acts as a liaison between the customer, sales, production planning and...

Responsibilities - Recruit, hire, train, and lead the local customer support team. Create customer-facing scripts, communication templates, support playbooks, and Standard Operating Procedures (SOPs) in compliance with local regulations. - Oversee the team's handling of all inbound inquiries regarding loan status, repayments, technical issues, and payment processing failures. Manage non-standard...

Customer Service Engineer - LAM Region Job Responsibilities: - Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; - Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; - Attend service training...

CUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are...

COMPANY OVERVIEW BVI® is a global ophthalmic medical device manufacturer with a mission to deliver high quality solutions and innovation for advancing eye surgery and improving the vision of patients. With nine decades of developing leading products and solutions, BVI partners with ophthalmic surgeons to improve the vision of millions of patients across the globe. Our team supports surgical...

Tata Consultancy Service “Guadalajara" Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...

Job Title: Bilingual Customer Service Representative Location: Remote (Mexico) Experience Level: 2+ Years Base Salary: MXN $3,000 per week (net). Weekly Bonus: Up to MXN $2,000 based on attendance and punctuality. Total Weekly Earnings: Up to MXN $5,000 net (approx. MXN $20,000/month). Language Requirement: Advanced English proficiency About the Role Our client is seeking dynamic and...

Qualifications Required: - Minimum 3 years of experience in OEM customer service positions (manufacturing environment) - International Business Administration degree or equivalent - Strong proficiency in Microsoft Office (Emphasis on Excell at an intermediate level) - Advanced knowledge in the use of ERP (SAP S4/HANA preferably) - Bilingual (Strong ability to write, translate, listen and speak...