Trabajo IT customer support en Guadalajara

ResponsabilidadesBrindar soporte integral a estaciones de trabajo PCs y laptops, incluyendo solicitud, instalación, actualización, reparación breakfix, reimagen y diagnóstico de equipos y periféricos, tanto en oficina como de forma remota y en el piso de manufactura.Mantener actualizado el inventario de hardware y software, así como los controles de activos fijos de TI.Configurar y dar...

🔎 About the Role As a Junior Customer Support, you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team means learning the foundations of our business model, gaining exposure to cross-functional teams, and developing...

Job Title: Customer support representative Job Location: Guadalajara, Mexico Job Description - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints.

About the Company: G) is a global professional services and solutions firm delivering outcomes that shape the future. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and...

Job Title: a Technical Support Specialist role in a dynamic work environment Job Description: We are seeking an experienced and skilled Technical Support Specialist to join our team. This is a fantastic opportunity for individuals who thrive in fast-paced environments, enjoy problem-solving, and possess excellent communication skills. Key Responsibilities: - Serve as the primary point of...

A leading IT Services company is looking for a Customer Support Representative in Guadalajara, Mexico. The role focuses on responding to customer inquiries through various channels and providing knowledgeable answers about products and services. Applicants should have at least 1 year of experience, excellent phone etiquette, and be able to handle multiple tasks efficiently. The company offers...

A leading IT services company is seeking a Junior Customer Support Analyst in Guadalajara, Mexico. This role involves communicating with customers via phone, email, and chat, providing support, and maintaining data entry across platforms. Candidates should possess excellent phone etiquette, interpersonal skills, and at least 1 year of relevant experience. Opportunities for growth and benefits...

About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. About the role: The Customer Support's responsibility is to accurately determine borrower...

Job Opportunity: About the Role We are seeking a highly skilled and experienced professional to join our team as a Customer Support Specialist. The Job Description - - Communicate Effectively: Respond promptly to customer inquiries via phone, email, and chat channels in a friendly and professional manner. - Provide Solutions: Navigate through various internal systems to provide accurate...

Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. The Senior Customer Service Associate will manage customer interactions across phone, chat, and email channels,...

A tech support company in Guadalajara is seeking a Customer Service Representative to provide exceptional support. You will communicate with customers via phone, email, and chat, resolve inquiries, and ensure satisfaction through effective problem-solving. Candidates should have at least 1 year of experience and excellent communication skills. Knowledge of products is essential to assist...

Customer Service Specialist Role The primary objective of this position is to provide exceptional customer service, ensuring seamless interactions and resolving issues in a proactive manner. Job Responsibilities - - Establish effective communication with customers via phone, email, and chat platforms. - Furnish accurate information regarding product offerings, pricing strategies, and...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Mandatory Skills Description: - Solid Data Networks fundamentals including network equipment and protocols. - Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language. - Troubleshooting abilities. - Customer orientation. - Ability to communicate fluently in Spanish and English in verbal and written form. - Bachelor's degree in related engineering or...

We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services,...

A leading IT services company is seeking a Customer Service Agent in Guadalajara, Jalisco, Mexico. The ideal candidate should have 1–3 years of experience in customer service, with excellent communication skills and the ability to work in a fast-paced environment. Responsibilities include effectively responding to customer inquiries via phone, email, and chat, along with data entry across various...

- Project Description: - We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various...